EDUCATION

• Ph.D., University of Minnesota
• B.A., University of California, Berkeley

ADMINISTRATIVE

• Senior Lecturer, Haas School of Business, University of California, Berkeley, 1992-present; Lecturer since 1985
• Director of the Undergraduate Program, Haas School of Business, University of California, Berkeley, 1987-1992

PROFESSIONAL

• Principal and Founder, Terranova Consulting Group (formerly Human Resource Solutions), 1986-present
• Board of Directors, Chalone Wine Group, 1999-present
• Board of Directors, Whole Foods Market Inc., 1992-1999
• Executive Consultant, State Farm Insurance Companies, 1997-present
• Program Director, Center for Organization and Human Resource Effectiveness (COHRE), University of California, Berkeley, 1997-present
• Former President and Founder, Leadership California
• Alumnus, Leadership America
• Advisory Board Member: UC Extension Certificate Program in Training and Human Resource Development; UC Extension Certificate Program in Human Resource Management
• Editorial Board, Human Performance

PUBLISHED WORK

• Banks, C.G., and May, K.E. Performance management: The real glue in organizations. In A.I. Kraut and A.K. Korman (Eds), Evolving Practices in Human Resource Management: Responses to a Changing World of Work. Jossey-Bass Inc., (1999).
• Banks, C.G. and Murphy, K.R. Narrowing the research-practice gap in performance appraisal. Personnel Psychology, 1985, 38, 335-345.
• Banks, C.G. and Roberson, L. Performance appraisers as test developers. Academy of Management Review, 1985, 10, 128-142.

SELECTED PRESENTATIONS

• "HR Audit: The Procedural Perspective: Helping Small Businesses Make Smart Human Resource Practice Choices" (with K. May). Society for Industrial/Organizational Psychology Annual Meeting, St. Louis, 1997.
• "Affirmative Action: Equal Opportunity or Equal Results?" Society for Industrial/Organizational Psychology Annual Meeting, San Diego, 1996.
• "Downsizing and Other Organizational Transformations in the Public Sector." Society for Industrial/Organizational Psychology Annual Meeting, San Diego, 1996.
• "Narrowing the Gap Between I/O's and CEO's: What CEO's Need to Understand About I/O Psychology and What I/O Psychologists Need to Understand About CEO's." Society for Industrial/Organizational Psychology Annual Meeting, Orlando, 1995.
• "Implications of Workforce 2000: Selection and Training." Paper presented at the annual meeting of The American Psychological Association, San Francisco, CA., 1991.

SELECTED INVITED ADDRESSES

• 1997 The New Zealand Psychological Society Industrial/Organizational Psychology Conference: "Performance Management in the 21st Century."
• 1997 Workshop of the Academy of Social Sciences of Australia: "Issues in Training."
• 1995 Northern California Human Resources Council Annual Meeting: "Performance Management in the Next Century."
• 1995 "Complying with the ADA: Matching Workers' Physical Capabilities To Job Demands" (with K. May and K. DeStigter). Human Resource Planning Society Annual Meeting, Ithaca.
• 1994 Northern California Human Resources Council Annual Meeting: "Assigning Work to Disabled Workers at NUMMI."
• 1994 South Bay Chapter on Diversity Programs: "Organizational Restructuring and Downsizing: Implications for Affirmative Action."
• 1994 South Bay Chapter of Cal Business Alumni: "Empowerment and Self-Directed Work Teams." 

TEACHING

• BA 10 (The Corporation and the International Business Environment)
• BA 151 (Human Resource Management)

INTERESTS

• Aerobics
• Backpacking
• Traveling

Last Updated July 30, 2000